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FAQ

General

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You can easily sign up by clicking the Sign Up button at the top of the homepage using your email or social media accounts (Kakao, Naver).

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You can sign up by clicking the "Sign Up" button at the top right corner of the REBEAUTY website.

You can easily sign up using email or Kakao/Naver social login.

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If you click "Forgot Password" on the login page, a password reset link will be sent to your registered email.

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Please click "Forgot Password" on the login page.

A password reset link will be sent to the email address you registered with.

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You can proceed at My Page > Member Information > Delete Account. Upon withdrawal, accumulated points and coupons will be forfeited.

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Click the "Book Consultation" button on the desired company's detail page.

Select your preferred date and time, enter your contact information, and your reservation will be complete.

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You can cancel your reservation by selecting the reservation you wish to cancel in My Page > Reservation History.

Cancellation is available up to 24 hours before the reservation date.

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You can write a review on My Page > Write Review after completing the service.

Points will be earned when you write a review.

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If you wish to register your business on REBEAUTY, please proceed with "Business Registration."

Once your business registration certificate is verified and approval is completed, you will be able to operate your business page.

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Free changes can be made up to 7 days before the reservation date in My Page > Reservation History. Changes made after this period may incur fees depending on the service provider.

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Cancellation policies vary by vendor. Please check the cancellation/refund policy on the product detail page.

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When you confirm your purchase, 1-2% of the payment amount will be accumulated as points. Additional points will be awarded when you write a review.

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Points are valid for one year from the date of accrual. Unused points will expire if not used before the expiration date.

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You can select and apply your available coupons at the checkout stage. Some products may have restrictions on coupon application.

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Only one coupon can be used per order. Coupons can be used together with points.

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REBEAUTY only allows vendors that have been verified through a rigorous screening process. Quality is managed through ratings and reviews.

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You can contact the seller through consultation reservation or 1:1 inquiry on the product detail page.

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We are currently preparing to launch iOS and Android apps. We will notify you through announcements when they are released.

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Customer service is available on weekdays from 09:00 to 18:00. (Lunch break 12:00-13:00, closed on weekends and public holidays)

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You can make changes by clicking the Change Reservation button in My Page > Reservation History. However, changes can only be made up to 7 days before the reservation date.

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Please check your spam folder. If you still cannot find it, please contact our customer service center (1544-0000) and we will resend it.

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Depending on the provider, same-day reservations may be available. Please check the product detail page for real-time availability.

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If you click "Forgot Password" on the login page, a temporary password will be sent to your registered email.

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You can proceed from My Page > Member Information > Delete Account. Upon withdrawal, points and coupons will be forfeited.

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We are currently providing a service optimized for mobile web. We will announce the app launch at a later date.

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If you apply through "Store Partnership Inquiry" at the bottom of REBEAUTY, a representative will contact you.

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If you contact us at [email protected], the relevant department will review your inquiry and get back to you.

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500 to 1,000 points will be awarded when you write a review. Reviews with photos will receive additional points.

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1:1 inquiries will be answered within 24 hours on business days. For urgent inquiries, please call our customer service center.

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Please select the service you want on the website and click the reservation button. Reservations can be made after logging in as a member.

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You can cancel from My Page > Reservation History. Cancellation fees may apply depending on when you cancel.

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Free changes are available up to 7 days before the reservation date. After that, a change fee may apply.

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Yes, membership registration is free and you can receive various benefits.

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If you use the "Forgot Password" feature on the login screen, a reset link will be sent to your email.

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My Page > Member Information > Delete Account

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Your membership tier is determined based on your purchase amount, and additional discounts and exclusive coupons are provided starting from the VIP tier.

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You can enter the coupon number or select an available coupon at the checkout stage.

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Yes, each coupon has an expiration date, and you can check it on My Page.

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Generally, only one coupon can be used per transaction.

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A certain percentage of the purchase amount will be accumulated as points, and additional points will be earned when you write a review.

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Valid for 1 year from the date of accumulation, and will automatically expire after this period.

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Can be used in increments of 100 won, starting from a minimum of 1,000 won.

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After the reservation is confirmed, the business contact information will be provided and direct communication will be possible.

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Open weekdays from 10:00 AM to 6:00 PM. Closed on weekends and public holidays.

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Please contact Customer Service at 02-1234-5678 or use the 1:1 inquiry board.

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Your reservation will be confirmed within 24 hours after payment is completed and verified by the vendor.

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It varies depending on the company's situation, and if you contact us directly, we will check and let you know.

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Some vendors may charge additional fees for weekends/holidays.

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You can change your email address in My Page.

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You can change it in My Page > Edit Profile.

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You can link your Kakao and Naver accounts on My Page.

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The coupon gift feature is currently not supported.

Points

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No, the points can only be used for product purchases.

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A standard review earns 500 won, and a photo review earns 1,000 won.

Other

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After using the service, you can write a review on your My Page.

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Please contact [email protected].

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Search for REBEAUTY on the App Store, Google Play.

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Please contact us at [email protected].

Ask via 1:1 inquiry.

Please ask via 1:1 inquiry.

1:1 Inquiry

Questions? Chat with us!